Healthcare: Support Worker - Level 2 Intermediate Apprenticeship

This apprenticeship is for anyone wanting to work as a Healthcare Support Worker who wants to provide treatment and care for patients. Healthcare support workers work in a range of settings e.g. outpatients, A&E and community.

Healthcare support workers work as part of a team providing high quality and compassionate care to individuals. You will carry out well-defined routine clinical duties  like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.

 You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan. You will also carry out non-clinical duties and, depending on where you work, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity. You will be able to address straightforward problems in your day to day work, reporting concerns and changes to the appropriate person in a timely manner

In your qulaification you will learn to: 

• communicate effectively with individuals, their families, carers and healthcare practitioners using a range of techniques, keeping information confidential
• handle information (record, report and store information) related to individuals in line with local and national policies
• support individuals with long term conditions, frailty and end of life care
• identify and respond to signs of pain or discomfort

You will also cover

• Dementia, cognitive issues, mental health
• Basic life support, Safguarding and Duty of Care
• Health, safety and security

Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.